Hoy Bhaji believes that protecting the privacy of your personal information is a core responsibility. In this policy, we are fully transparent about what data is collected, how it is used, and how it is kept secure.
At Hoy Bhaji, every piece of information you share is treated as a matter of serious responsibility.
Hoy Bhaji collects specific information to provide our services and operate the platform. We only collect what is strictly necessary — gathering anything beyond that goes against our policy.
| Data type | Example | Requirements | Purpose |
|---|---|---|---|
| Identity Information | Name, date of birth, NID | Mandatory | KYC verification |
| Contact Information | Mobile number, email address | Mandatory | Account Verification |
| Financial information | BKash number, bank details | Mandatory | Payment Processing |
| Device Information | IP Address, Browser | Mandatory | Security Monitoring |
| Usage Data | Game history, bet records | Mandatory | Service improvement |
| Preference data | Language, Notifications | Optional | Personalization |
Hoy Bhaji never stores your password in plain text. Passwords are always kept as encrypted hashes.
Hoy Bhaji uses collected data solely for specified purposes. Your data will never be used for any new purpose without your consent.
Important: Hoy Bhaji never sells or rents your information to advertising companies. Marketing communications are only sent with your direct and explicit consent.
Hoy Bhaji does not retain data beyond what is necessary. A specific retention period is defined for each type of data:
After the retention period, your data is automatically deleted or anonymised so that you can no longer be identified.
Hoy Bhaji shares information only in the following limited circumstances — and only the minimum necessary information is ever shared:
All third-party partners with whom data is shared have formal data protection agreements in place with Hoy Bhaji. They are bound by the same strict privacy standards we uphold.
The Hoy Bhaji website and app use cookies and similar technologies. A cookie is a small file stored on your device that helps us deliver and improve our services.
Most cookies can be managed through your browser settings. However, disabling essential cookies may cause some parts of the site to stop working.
Hoy Bhaji respects your rights over your personal information. All members are entitled to the following rights:
To exercise these rights [email protected] Email us at the address below. Hoy Bhaji will respond within 30 business days.
Hoy Bhaji strictly does not serve anyone under the age of 18. We take extra care to protect the data of minors.
If Hoy Bhaji becomes aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.
Hoy Bhaji uses industry-leading technology to keep your information secure:
In the event of a data breach, Hoy Bhaji will notify the relevant authorities within 72 hours and inform affected members as quickly as possible.
Hoy Bhaji may update this policy from time to time to reflect changes in technology or legal requirements. In the event of any changes:
Continued use of Hoy Bhaji after any changes take effect will be considered acceptance of the updated policy. We recommend reviewing the notification email whenever you receive one.
For any questions, concerns, or complaints about this Privacy Policy, please contact the Hoy Bhaji privacy team:
We take every complaint seriously and work diligently to resolve each one.
Every piece of your information on Hoy Bhaji is protected with the highest level of security. Open an account today.